Ricoh International Partner Portal Terms and Conditions

These are the general terms and conditions of Ricoh Family Group for use of this Site. Please read these terms and conditions carefully. Your use of the Site and the Service will be subject to these terms and conditions.

Terms and conditions relating to the ordering of products on the Site are governed by the standard Business Terms & Conditions and your Distributor Agreement.

We may change these terms and conditions from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site.

1. Definitions

In these terms and conditions, the following definitions apply:

Service” means any information and services provided by us through or via the Site;

Ricoh Family Group” means Ricoh Europe Holdings PLC (REHPLC) and any company, corporation or entity that is controlled by REHPLC and/or any company, corporation or entity that controls REHPLC and/or any company, corporation or entity that is controlled by one of the before mentioned companies, corporations or entities. For these purposes, a company, corporation or entity shall be treated as being controlled by another company, corporation or entity if that other company, corporation or entity has fifty percent (50%) or more of the votes in such entity, and/or is able to direct its affairs and/or to control the composition of its board of directors or equivalent body.

“We” or “Us” means Ricoh International BV.

Site” means the Ricoh Family Group partner site developed and operated by Ricoh International at


2. What you are allowed to do

2.1 You may use the Service for business use and in accordance with these terms. You may:

a.) browse the Site using a compatible web browser. Permission to browse the Site includes permission to make transient or cached copies of parts of the Site to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Site by you;

b.) print a copy of any page of the Site,

for your own personal purposes, provided you do not do any of the things set out in paragraph 3 below.


3. What you are not allowed to do

3.1 You must only use the Site and any content available on the Site in accordance with these terms and conditions unless otherwise specifically agreed in writing with Ricoh Family Group. In addition you may only use the site for lawful purposes, and you must comply with all applicable laws, statutes and regulations. You must not use the Service to:

a.) post, upload or otherwise transmit information or pictures that are obscene or pornographic, threatening, menacing, racist, offensive, defamatory or otherwise unlawful;

b.) upload files that contain software or other materials in breach of any intellectual property rights or in breach of confidence;

c.) download any file or materials posted by another user that you suspect, know, or reasonably should know cannot be copied or otherwise used for any reason;

d.) harass, stalk, threaten or otherwise violate the rights of others;

e.) harm or threaten to cause harm to minors;

f.) impersonate anyone else or otherwise misrepresent your identity or status;

g.) hack into the Site or any other related computer system, make excessive traffic demands, deliver viruses or forward chain letters, surveys, contests, pyramid schemes or otherwise engage in any other behaviour that may reasonably be expected to inhibit other users from using and enjoying the Site.

h.) Defame, damage or negatively influence the reputation of Ricoh Family Group or any third party;

i.) collect and process others’ personal data;

j.) advertise or offer to sell goods or services other than as permitted by Ricoh Family Group in any agreement with you.

3.2 You may not remove or change anything on the Site.

3.3 You may not include or create links to or from the Site.

3.4 You are permitted to make copies of the 'products and services' pages for sales purposes but unless agreed in writing in advance with us you are not allowed to copy or use any material from the Site for any other commercial purpose.

3.5 You are not allowed to remove or change any copyright, trademark or other intellectual property right notices contained in the original material or from any material copied or printed off from the Site.

3.6 We accept no obligation to monitor the use of the Site. However, we reserve the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. We will also fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security.


4. Your personal information

Usage of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. In the event that we undergo reorganisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that reorganised entity or third party.


5. Password

5.1 Following registration, you will be issued with an individual password which may be used to access password protected areas of the Site when entered together with your email address. You must use the password solely to access those protected pages of the Site and not for any other purpose.

5.2 You must keep your password confidential at all times, and must not disclose the password or permit anyone else to use your password together with your login details. As a registered password holder, you will be solely responsible for any access made to the site using your password and login details and will remain liable for any breach of these terms related to access by your password.

5.3 In the event of any failure or error in the operation of a password, you shall cease using the password, exit the Site immediately, and notify us of such failure or error.

5.4 Upon expiry or termination of your membership for whatever reason, you shall cease to use and delete your password from any records.

5.5 We reserve the right to change your password and user name at any time in our sole discretion.

5.6 You agree to notify us promptly of any changes to your registration details.


6. Rights

All intellectual property rights in any material (including text, photographs and other images and sound, trade marks and logos) contained in this Site are either owned by us or have been granted to us by the rights owner(s) so that we can use this material as part of the Site. Your use of this Site and the material contained in the Site is strictly subject to these terms and conditions.


7. Disclaimer and limitation of liability

7.1 We do not, and nothing in these terms and conditions shall act to exclude or limit our liability for death or personal injury resulting from its negligence, fraud or any other liability which may not by applicable law be excluded or limited. Your statutory rights as a consumer are not affected by any of these terms.

7.2 Subject to clause 7.1, in no event shall we be liable (whether for breach of contract, negligence or for any other reason) for any loss of profits, exemplary or special damages, loss of sales, loss of revenue, loss of goodwill, loss of any software or data, loss of bargain, loss of opportunity, loss of use of computer equipment, software or data, loss of or waste of management or other staff time, or for any indirect, consequential or special loss, however arising.

7.3 Subject to clauses 7.1 and 7.2, our liability to you whether in contract, tort or otherwise in connection with the use of this Site shall not exceed Euros 250.

7.4 You agree that your use of the Service is on an “as is” and “as available” basis and that your use of the Service is at your sole risk. On that basis, except as expressly set out in these terms, we do not provide any warranties in relation to the Site or the Service.

7.5 You agree that the obtaining of any material via the Service is carried out at your own risk.

7.6 We try to ensure that all information contained on the Site is correct, however we provide no warranties or representations, express or implied, as to the accuracy and completeness of the content and accept no liability for your reliance on the content.

7.7 We may change the format and content of the Site from time to time. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site.

7.8 The Site may include links to external sites and co-branded pages. We have included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting. We are not responsible for the content of these site and pages or for anything provided by them. Additionally, please note that your use of other sites will be subject to different terms and conditions and privacy policies.

8. Suspension and termination of Service

8.1 We may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any sites or pages linked to it will not necessarily be uninterrupted or error free.

8.2 We may terminate the Service immediately for any reason whatsoever.


9. Enquiries or complaints

If you have any enquiries or complaints (about the Service or someone else’s use of the Site) then please contact us directly via the “Contact us” section on the Site.


10. General and governing law

10.1 These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

10.2If any provision of these terms and conditions is found to be unenforceable, the validity of the remaining terms and conditions will be unaffected and shall be interpreted as if that clause (or part of the clause) has been removed.

10.3 Any delay in enforcing our rights under these terms and conditions shall not mean that we have waived our rights to do so.

10.4 You agree that we may sub-contract the performance of any of our obligations or may assign these terms and conditions or any of our rights or obligations without giving you notice.

10.5 We will not be liable to you for any breach of these terms and conditions which arises because of any circumstances which are reasonably beyond our control.

10.6 These terms and conditions shall be governed and interpreted in accordance with Dutch law, and you consent to the non-exclusive jurisdiction of the Dutch courts.


If you have any queries about these terms & conditions please contact us through the

On 25 May, the EU's General Data Protection Regulation (GDPR) has come into effect.
Ricoh International is strongly committed to protecting the privacy of data that we maintain in our applications. Our commitment extends to our Partners anywhere in the world, in- or outside of the European Union.
You can inform us at any time if you wish to change the way we communicate with you. In order to do so, or in case of any questions, please send an e-mail to

Thank you

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